> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callvaultai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Calls

> A call is the core unit in CallVault — every recording comes with a transcript, AI summary, tags, and more.

A **call** is a single recorded conversation. It's the core object in CallVault — everything else (workspaces, folders, search, sharing) exists to help you find, review, and act on calls.

## What a call record contains

Every call in CallVault has:

<CardGroup cols={2}>
  <Card title="Recording" icon="circle-play">
    The original audio or video file. Playback is synced to the transcript — click any line to jump to that moment.
  </Card>

  <Card title="Transcript" icon="file-lines">
    A full text transcript with speaker labels and timestamps. Automatically generated after import or upload.
  </Card>

  <Card title="AI summary" icon="sparkles">
    An AI-generated summary of the call, including key topics, action items, and a brief overview. Ready within minutes of transcription.
  </Card>

  <Card title="Tags" icon="tag">
    Labels you apply to categorize calls. Add tags manually or automatically via routing rules.
  </Card>
</CardGroup>

### Metadata

Each call also shows:

* **Date and time** of the recording
* **Duration**
* **Participants** (names/emails when available from the call source)
* **Source** — Fathom, Zoom, or manual upload
* **Folder** — which folder it's in (if any)
* **Workspace** — which workspace it belongs to

## Viewing a call

Open a call to see its full detail view:

* The **left panel** shows the playback controls and full transcript
* The **right panel** shows the AI summary, action items, and tags
* Use the scrubber at the bottom to navigate the recording
* Click any transcript line to jump playback to that timestamp

## Editing call details

You can edit:

* **Title** — rename the call to something more descriptive than the auto-generated name
* **Tags** — add or remove tags at any time
* **Folder** — move the call to a different folder within the same workspace
* **Workspace** — move the call to a different workspace (requires Editor or Admin role)

## Sharing a call

Every call has a shareable link. People you share it with can view the transcript and play the recording without a CallVault account. See [Sharing](/transcripts/sharing) for details on link settings.

## Exporting a call

Calls can be exported as PDF, Word (.docx), Markdown, or CSV. See [Export](/transcripts/export) for options.

## Deleting a call

To delete a call, open it and select **Delete** from the **⋯** menu, or right-click the call card in the list view.

<Warning>
  Deleting a call permanently removes the recording, transcript, and AI summary. This cannot be undone.
</Warning>