> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callvaultai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoom Integration

> Connect Zoom to automatically import your cloud recordings into CallVault after every meeting.

When you connect Zoom to CallVault, your cloud recordings flow in automatically after each meeting ends. No downloads, no manual uploads.

<Note>
  This integration works with **Zoom cloud recordings**. Local recordings saved to your computer are not synced automatically — upload those manually via [file upload](/integrations/upload).
</Note>

## Prerequisites

* A Zoom account with **cloud recording enabled** (available on Pro, Business, and Enterprise plans)
* Cloud recording turned on in your Zoom settings: **Zoom Settings → Recording → Cloud recording**

## Connecting Zoom

<Steps>
  <Step title="Open integrations settings">
    In CallVault, go to **Settings → Integrations**.
  </Step>

  <Step title="Click Connect next to Zoom">
    You'll be redirected to Zoom's authorization page.
  </Step>

  <Step title="Authorize CallVault">
    Sign in to Zoom (if not already) and click **Allow** to grant CallVault access to your cloud recordings.
  </Step>

  <Step title="Confirm the connection">
    You'll be redirected back to CallVault. The Zoom integration should now show as **Connected**.
  </Step>
</Steps>

## What syncs

After a Zoom meeting ends and the cloud recording processes, CallVault will import:

* **Recording** — the cloud recording video/audio file
* **Meeting title** — from your Zoom calendar invite
* **Date and duration**
* **Participants** — Zoom participant list when available

CallVault then transcribes the recording and generates an AI summary.

## Where synced calls land

Zoom recordings land in your **My Calls** workspace by default. To route them automatically to a shared workspace or folder, set up a [Routing Rule](/automation/routing-rules) using meeting title keywords as the condition.

## Sync timing

There's typically a short delay between when your Zoom meeting ends and when the recording appears in CallVault:

1. Zoom processes the cloud recording (a few minutes for most calls)
2. CallVault detects the new recording and imports it (usually within 5 minutes)
3. Transcription runs after import (1–5 minutes depending on call length)

## Managing the connection

To view status or disconnect:

1. Go to **Settings → Integrations → Zoom**
2. Check the connection status and last sync time
3. Click **Disconnect** to stop future syncs

Disconnecting does not delete calls that have already been imported.

## Removing the Zoom Integration

If you no longer want CallVault to receive your Zoom recordings, you can disconnect or fully remove the integration.

### Disconnecting from CallVault

1. Go to **Settings → Integrations → Zoom**
2. Click **Disconnect**
3. CallVault will stop receiving new recordings from Zoom

Disconnecting does **not** delete calls that have already been imported. Your existing transcripts, summaries, and recordings remain in CallVault until you delete them manually or delete your account.

### Removing from Zoom

You can also remove CallVault from your Zoom account directly:

1. Go to the [Zoom App Marketplace](https://marketplace.zoom.us/)
2. Click **Manage → Installed Apps**
3. Find CallVault and click **Uninstall**

This revokes all access tokens and stops webhook notifications. CallVault will no longer be able to access any Zoom data from your account.

### What happens to your data

| Action                      | Effect                                                            |
| --------------------------- | ----------------------------------------------------------------- |
| **Disconnect in CallVault** | No new recordings sync; existing calls remain                     |
| **Uninstall from Zoom**     | Zoom revokes access; existing calls remain in CallVault           |
| **Delete individual calls** | Permanently removes selected calls and transcripts from CallVault |
| **Delete your account**     | Permanently removes all your data from CallVault within 30 days   |

<Warning>
  If you want all your data removed from CallVault after uninstalling, go to **Settings → Account → Delete Account** or email [support@callvaultai.com](mailto:support@callvaultai.com) to request data deletion.
</Warning>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My Zoom recordings aren't showing up in CallVault">
    First, verify that cloud recording is enabled in your Zoom account settings. Then check that the Zoom integration is still showing as **Connected** in CallVault. If it shows as disconnected, reconnect.
  </Accordion>

  <Accordion title="Only some meetings are syncing, not all">
    Only meetings recorded to the Zoom cloud are synced. If you record some meetings locally, those won't appear automatically — upload them manually.
  </Accordion>

  <Accordion title="I reconnected Zoom but old recordings aren't importing">
    Zoom only sends new recording notifications going forward. Historical recordings aren't automatically backfilled. You can manually download and upload older recordings.
  </Accordion>
</AccordionGroup>