Your account settings control your personal profile and preferences — things that apply to you specifically, regardless of which organization or workspace you’re in.
Access your account settings by clicking your avatar or name in the bottom-left corner of the sidebar and selecting Settings, or by going directly to Settings → Account.
Profile
In the Profile section you can update:
- Display name — how your name appears to teammates in workspaces, comments, and member lists
- Email address — your login email; changing this requires verification via the new address
- Profile photo — upload an avatar (optional, but helps teammates recognize you)
- Password — change your password here; if you signed up with Google SSO, you can also add a password for direct login
Notifications
Control which events trigger email notifications and in-app alerts:
| Notification | What triggers it |
|---|
| New call added to workspace | A call is imported or uploaded to a workspace you’re a member of |
| You’re added to a workspace | A workspace admin adds you to a new workspace |
| Org invite accepted | A teammate accepts an org invite you sent |
| Transcription complete | A call you uploaded finishes transcribing |
| Routing rule applied | A routing rule moves or tags a call |
| Weekly digest | A summary of new calls across your workspaces (sent Monday mornings) |
Connected accounts
The Connected accounts section shows any third-party accounts linked to your CallVault login (e.g., Google for SSO). You can add or remove connected accounts here.
This is separate from workspace integrations (Fathom, Zoom) — those are configured in Settings → Integrations.
Billing
If you’re the organization owner, the Billing section appears here (or at Settings → Workspaces → Billing). It shows:
- Your current plan and next billing date
- A link to manage your subscription (update payment method, upgrade, or cancel)
- Invoice history for past payments
If you’re not the org owner, billing information isn’t visible — contact your org owner to make changes to the plan.
Danger zone
At the bottom of account settings, the Delete account option permanently removes your personal account, including any calls in your My Calls workspace.
Deleting your account is permanent and cannot be undone. You will be removed from all organizations and workspaces, and your personal calls will be deleted. Calls in shared workspaces are not affected.
